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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Lumpkin

May 8, 2026

5  out of  5
rating by Maria Lumpkin
"⭐⭐⭐⭐⭐ We cannot say enough wonderful things about Cassidy and Scott at Theresa Miley State Farm in Irmo, SC. When our mother’s home experienced water damage, they immediately went into action and treated our family with compassion, urgency, and professionalism from the very beginning. Within just a matter of hours, they coordinated ServPro mitigation services to remove potential hazards and begin the restoration process. Their responsiveness and communication gave our family tremendous peace of mind during a very stressful situation. Most importantly, they showed genuine care and patience while working with our 78-year-old mother, making sure she felt supported and informed every step of the way. Cassidy and Scott truly embodied what it means to be “a Good Neighbor” — taking care of everything and treating us like family. We are incredibly grateful for their outstanding customer service, kindness, and commitment to helping our family through this difficult time. Highly recommend! #StateFarm #GoodNeighbor #ExceptionalService Doris Arvelo, and children Colenda, Maria, & Miguel"
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Joel Flores

May 8, 2026

5  out of  5
rating by Joel Flores
"I had a great experience working with Cassidy for my new vehicle’s car insurance. She was very patient, friendly, and took the time to explain everything clearly. Cassidy made the whole process easy and stress-free, and she did an excellent job helping me find the right coverage. I really appreciate her professionalism and kindness. Highly recommend!"
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Austin Peak

May 7, 2026

5  out of  5
rating by Austin Peak
"Huge shout-out to Cassidy! She was incredibly helpful, super fast, and professional, all while being a joy to chat with. She definitely made the experience easy and even a bit fun!"
We responded:
"Thank you so much for your kind words, Austin! We're thrilled to hear that Cassidy made your experience easy and enjoyable. We'll be sure to pass along your shout-out to her!"
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McKenzie Lee

May 6, 2026

5  out of  5
rating by McKenzie Lee
"Can’t let me discussed for insurance get in the way of my pleasant experiences with Theresa Miley and her team. Specifically Julie, she was able to deliver unpleasant news in an informative, solutions oriented way. She answered all my questions and prepared me for my next steps."
We responded:
"Thank you so much for your kind words, McKenzie! We're glad that Theresa, Julie, and the team could provide you with clear information and helpful solutions. We appreciate your trust and look forward to continuing to support you with your insurance needs."
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Edward Gross

May 5, 2026

5  out of  5
rating by Edward Gross
"The people at Theresa Miley State Farm, Julie, Cassidy, etc. are great. The customer service is wonderful, especially when you really need it. The new corporate computer system is NOT good, but the Miley people are."
We responded:
"Thank you, Edward, for your kind words about Julie, Cassidy, and the team at Theresa Miley State Farm. We're glad to hear that their customer service has been wonderful for you. We appreciate your feedback regarding the new corporate computer system and will share it with the appropriate team to help improve the experience. Your support means a lot to us!"
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Lesa Bagwell - Blackmon

May 1, 2026

5  out of  5
rating by Lesa Bagwell - Blackmon
"This office has SAVED me so much money on all my insurance needs!! . They are the best at what they do ! Friendly,, courteous and always tprofessional I would highly recommend their services to anyone !"
We responded:
"Hi Lesa, great to hear from you! Thank you so much for the 5 stars. Please let us know if we an offer any other help. – Theresa"
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LaTaisha Shaw

April 30, 2026

5  out of  5
rating by LaTaisha Shaw
"Brooks was very helpful and he made the process so smooth! I am so glad he was able to ease some much needed stress!! I would definitely recommend him!!!"
We responded:
"Thank you, LaTaisha, for your kind words! We're so happy to hear that Brooks made the process smooth and helped ease your stress. Your recommendation means a lot to us, and we're here anytime you need assistance!"
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Michael Kroll

April 30, 2026

5  out of  5
rating by Michael Kroll
"Excellent cost and coverage, responsive service including in-person."
We responded:
"Thank you, Michael, for your fantastic review! We're glad to hear you’re happy with the cost, coverage, and our responsive service. It’s great to know that the in-person support made a difference. We appreciate your trust and look forward to continuing to serve you!"
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Kelley Goodlett

April 29, 2026

5  out of  5
rating by Kelley Goodlett
"I LOVE all of them."
We responded:
"Thank you so much, Kelley! We're thrilled to hear you love all of our services and appreciate the great price. We're here anytime you need us!"
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TERRENCE SMALLS

April 28, 2026

5  out of  5
rating by TERRENCE SMALLS
"Bill"
We responded:
"Hi Terrence, thanks for your feedback. We aim to provide good value and would be happy to discuss options that fit your budget. Please feel free to contact us."
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Michael Barrett

April 24, 2026

5  out of  5
rating by Michael Barrett
"Awesome! Quick efficient easy and pleasant."
We responded:
"Thank you, Michael! We're thrilled to hear you had a quick, efficient, and pleasant experience with us. We appreciate your kind words and look forward to serving you again!"
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Kyle

April 23, 2026

5  out of  5
rating by Kyle
"Lauren was quick to respond and professional throughout the process."
We responded:
"Thanks, Kyle! We’re glad we could help quickly and professionally. Let us know if you need anything else!"
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Robert Dorsey

April 2, 2026

5  out of  5
rating by Robert Dorsey
"Lauren is always so helpful!"
We responded:
"Thank you so much, Robert! We're glad to hear that Lauren has been helpful with your insurance needs. We appreciate your support and look forward to continuing to assist you!"
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Mohammad Iyad

March 24, 2026

5  out of  5
rating by Mohammad Iyad
"I stopped by a State Farm office today and had an amazing experience with Sarah. She was extremely helpful, professional, and took her time to explain everything clearly You can tell she really cares about helping people find the right coverage. If you live around Lexington County and are looking for a reliable insurance company, I highly recommend going there and asking for Sarah she’s the best!"
We responded:
"Thank you, Mohammad, for sharing your wonderful experience! We're thrilled to hear that Sarah provided you with such helpful and professional service. We truly appreciate your recommendation and are glad to be your trusted insurance partner!"
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Chris Coogler

March 20, 2026

5  out of  5
rating by Chris Coogler
"Great helpful"
We responded:
"Thank you, Chris! We're glad to hear you found our service helpful. We appreciate your feedback!"
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Rhonda Hamilton

March 20, 2026

5  out of  5
rating by Rhonda Hamilton
"Very pleasant and helpful"
We responded:
"Rhonda, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jack Dylon Ligon

March 13, 2026

5  out of  5
rating by Jack Dylon Ligon
"I inquired about new car insurance, ended up saving a fortune with homeowners and auto. Blake was easy to work with and made everything easy to transition. Great coverage for a great price. Cannot recommend enough"
We responded:
"Thank you so much for your kind words, Jack! We're thrilled to hear that we made the process smooth and that you’re happy with your coverage and savings. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Profile photo of Hank Chardos

Hank Chardos

March 12, 2026

5  out of  5
rating by Hank Chardos
"Compassion and a quick response were greatly appreciated and needed."
We responded:
"Thank you, Hank, for your kind words! We're glad we could provide compassionate care and respond quickly. We appreciate your feedback and look forward to assisting you again in the future."
Profile photo of Jordan Price

Jordan Price

March 10, 2026

5  out of  5
rating by Jordan Price
"Sarah was great and so very helpful. Within 15 minutes she had me all set with insurance and her personality shines."
We responded:
"Thank you so much for your kind words, Jordan! We're thrilled to hear that Sarah was able to assist you quickly and make the process smooth. We'll be sure to pass along your compliments to her. If you need anything else, feel free to reach out anytime!"
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Lisa Russell

March 10, 2026

5  out of  5
rating by Lisa Russell
"I need help with my password"
We responded:
"Hi Lisa! Thank you for reaching out! I’m sorry to hear you’re having trouble with your password. Please contact our support team by calling or texting 803-781-1540 or visit statefarm.com to reset your password. If you need any further assistance, feel free to let us know — we’re here to help!"
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Chris Park

March 6, 2026

5  out of  5
rating by Chris Park
"Lauren was great and is very knowledgeable and so sweet and polite. She is a keeper."
We responded:
"Chris, we are grateful for your 5-star review, Chris! Thanks for taking a moment to share your positive rating of Theresa Miley’s Team here in Irmo. "
Profile photo of Kelly Ganey

Kelly Ganey

March 6, 2026

5  out of  5
rating by Kelly Ganey
"Lauren is always so friendly and helpful. Love this agency."
We responded:
"Wow, thank you for the 5-star review, Kelly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Shaina Pratt

Shaina Pratt

March 2, 2026

5  out of  5
rating by Shaina Pratt
"Highly recommend Cassidy. She helped me add a vehicle to my policy and answered several questions I had."
We responded:
"We love seeing reviews like this, Shaina! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Johnny Cribb

February 20, 2026

5  out of  5
rating by Johnny Cribb
"Great Agency"
We responded:
"Thank you Johnny! It was great to meet you a few weeks ago! Theresa"
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Jennifer McFall

February 18, 2026

5  out of  5
rating by Jennifer McFall
"Lauren is always so helpful and friendly!"
We responded:
"Thanks so much for the fantastic rating, Jennifer! We are so glad you had a positive experience with us here on Theresa Miley’s Team. If there is anything we can do for you in the future, just give us a shout! "